FAQ
1. How can I contact customer support?
You can reach us via email at globalcarthub6@gmail.com or use the Contact Us form on our website. We typically respond within 24 business hours.
2. Where do you ship?
We currently ship only within the United States.
3. How long does standard shipping take?
Standard shipping usually takes 5–7 business days from the date your order is shipped. Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
4. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment on the carrier’s website.
5. What is your return and refund policy?
Returns must be requested within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging. For full details, please refer to our Return & Refund Policy.
6. How do I request a return or refund?
Contact us at globalcarthub6@gmail.com with your order number and a brief description of the reason for your return. Our team will provide instructions for processing your return.
7. What payment methods do you accept?
We accept PayPal and process payments through secure third-party payment processors.
8. Is my personal and payment information safe?
Yes. We use secure, encrypted payment processing and do not store full credit card information on our servers. For more details, see our Privacy Policy.
9. Can I cancel or modify my order?
Orders can only be modified or canceled before they are processed. Please contact us immediately at globalcarthub6@gmail.com if you need to make changes.
10. Who can I contact if I have additional questions?
For any other inquiries, contact our customer support team at globalcarthub6@ gmail.com. We are committed to providing prompt and helpful assistance.